Outreach Services

The Way In Older Adult Services provides information for Chinese older adults and helps them access services that enhance quality of life.  In response to clients’ needs, a duty officer is in place on a daily basis to provide immediate attention and follow up services regarding seniors’ requests. 

Whether you need to fill out a form or deal with a difficult situation, we are here to help.  Our services include:

  • Information and referrals
  • Assistance with forms for pensions and benefits
  • Arrangement of transportation
  • Assessment and case management
  • Escort and interpretation for appointments
  • Home and hospital visitation
  • Supportive counseling
  • Elder abuse intervention and support
  • Commissioner for oaths and certified true copy
  • Centre and Community support group

Free services provided in Cantonese, Mandarin and English.

To book an apppointment, please call (403)269-6122.